Contact Us
Last updated: 3 November 2026
Questions about a product, order, delivery, freight appointment or return? Our customer support team is here to help. We aim to respond to every enquiry within 1 working day.
The fastest way to reach us
E-mail is our preferred contact method.
- E-mail: support@OHPHAMMER.shop
- Phone: +1 (702) 251-2200
If your question relates to an order, include your order number and a short description.
Send us a message
What we can help with
Product selection
Questions about compact excavators, skid steer loaders, stump grinders or wood chippers.
Product dimensions and compatibility
Ask about dimensions, capacities, materials, vehicle compatibility, assembly and installation requirements.
Freight delivery
We can help explain kerbside delivery arrangements, accessibility and appointments.
Order tracking
Provide the order reference to request assistance.
Cancellations and address changes
Contact us as early as possible.
Returns and refunds
Request return instructions and information about applicable costs.
Warranty claims
Send the order reference, product details, issue description and photographs where available.
Response times
Customer service: Monday to Friday, 9:00–17:00 (US time). We aim to respond within 1 working day. Messages sent during weekends or public holidays are normally reviewed on the next working day.
Before contacting us about a delay
Normal processing is 1–2 working days. Transit is usually 3–6 working days. Estimated total delivery is 4–8 working days. Check your tracking information first. If the estimated period has passed, contact us with your order number.
Contact us
- Store name
- OHPHAMMER
- Address
- 100 South Ashley Drive, Tampa, FL 33602, US
- support@OHPHAMMER.shop
- Phone
- +1 (702) 251-2200
- Customer service
- Monday to Friday, 9:00–17:00 (US time)
- Response target
- We aim to answer every message within 1 working day.