Wholesale Policies

OHPHAMMER welcomes enquiries from legitimate businesses, trade customers and organisations seeking to purchase outdoor, garden, home or garage equipment in larger quantities. Bulk pricing, product availability and commercial terms are confirmed individually. A wholesale discount or trade account is not automatically available.

1. Eligibility

Business enquiries may be submitted by:

• Established retailers.
• Garden and outdoor equipment businesses.
• Commercial property operators.
• Contractors and installation businesses.
• Garage and automotive workshops.
• Other legitimate business purchasers.

Applicants may be asked to supply business details, the intended use of the products and the requested order quantity. We reserve the right to assess bulk purchase requests individually.

2. Requesting a quotation

E-mail support@OHPHAMMER.shop with:

• Business name and contact details.
• Requested products.
• Quantities.
• US delivery address.
• Preferred delivery timeframe.
• Any special unloading or access requirements.

We will review availability and provide information about possible arrangements.

3. Pricing

All prices are in USD and include applicable sales tax. Special commercial pricing is only valid when confirmed in writing. Standard website promotions do not automatically combine with business quotations.

4. Invoices

Invoices may be provided for approved business transactions where appropriate. Payment arrangements must be confirmed before an order is accepted. We do not offer credit accounts, instalments or trade financing.

5. Payment terms

Standard orders are paid through the website checkout using the methods displayed there. Any separately negotiated business payment arrangement must be confirmed in writing.

6. Delivery

Free standard shipping is advertised for the contiguous United States orders. Large equipment may require palletised freight delivery, kerbside unloading and a delivery appointment. Special business delivery requirements must be discussed before an order is placed. See our shipping policy.

7. Fulfilment

Standard order processing is normally 1–2 working days. Bulk orders may require additional preparation depending on quantity, availability and transport arrangements. Any revised timetable must be confirmed with the purchaser.

8. Business-to-business purchases

Where a transaction is genuinely business-to-business, separately agreed commercial terms may apply. Consumer-only cancellation rights are not automatically applicable to business purchases. Nothing in this policy removes protections that apply under relevant law.

9. Returns

Business buyers should contact us before sending back goods. Return rights and costs depend on the agreed contract, the condition of the goods and applicable legal obligations. Our standard returns policy applies to consumer purchases.

10. Damaged goods

Inspect deliveries promptly, particularly palletised and heavy equipment. Photograph any visible damage and notify our team. Where a product is damaged, faulty or supplied incorrectly, we will assess the issue and provide an appropriate remedy.